Quality Policy
Last review: April 2025
Motorflash Ibérica de Negocios, S.L. offers its clients the development of web solutions for the automotive sector, as well as online services and resources for the effective management of their vehicles in marketing and sales.
The management of Motorflash Ibérica de Negocios, S.L. confirms its firm commitment to the quality and satisfaction of our clients, complying with their requirements as well as the legal and regulatory requirements applicable to our services.
The evolution of our organisation goes hand in hand with the continuous improvement of the processes defined for the quality management system, with the aim of achieving excellence and growth in both the national and international markets.
This policy serves as a framework for setting and reviewing our objectives, and is based on the following fundamental principles:
Fundamental principles
- Meeting the needs and expectations of our clients and other interested parties.
- Identification, analysis and monitoring of the organisation's internal and external context.
- Direct communication with our clients enabling the development and continuous improvement of projects.
- Providing our clients with friendly and professional treatment to strengthen their trust.
- Availability of qualified personnel for the delivery of our services, providing the necessary training.
- Efficient handling of complaints and/or claims submitted by our clients.
- Maintenance of the infrastructure and working environment necessary to achieve full compliance with the requirements of our services.
- Ensuring the confidentiality, integrity and availability of our clients’ information.
- Monitoring and evaluation of the performance of our critical suppliers, in accordance with the criteria and periods established within the organisation.
This policy was reviewed and validated in April 2025, confirming that it remains in force.
Madrid, 7 May 2025
Management
Calle Basauri, 17 · 28023 Madrid (España)